Refund & Return Policy
Refund & Return Policy
Customer satisfaction is our priority. Please read our return and refund rules carefully.
1. Order Processing Time
You may request a return if:
The product is defective or damaged
The product received is incorrect
The product is missing parts
Return Window: Within 7 days of delivery.
2. Non-Returnable Items
Used products
Toys or baby items without original packaging
Products damaged due to misuse
Clearance or discounted items (if marked non-returnable)
3. Return Process
To initiate a return, email us at:
Include:
Order ID
Photos/video of the issue
Reason for return
Our team will review and arrange a pickup if approved.
4. Refund Policy
Refunds are issued only after:
Returned product passes quality check
Verification of original condition
Refund timeline:
Online Payments: 5–7 business days
UPI/Bank Transfer: 3–5 business days
Shipping charges (if any) may not be refundable.
5. Replacement
If the same item is in stock, a replacement will be processed.
If not available, a refund or store credit will be provided.