Shipping Policy
Shipping Policy
At ToddlersBuddy, we aim to deliver your orders safely and on time.
1. Eligibility for Return
Orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next working day.
2. Delivery Time
Estimated delivery duration:
Metro Cities: 3–6 days
Other Locations: 5–10 days
Delays may occur due to weather, festivals, or courier issues.
3. Shipping Charges
Shipping charges (if any) will be displayed at checkout.
Free shipping may apply on selected products or order value thresholds.
4. Order Tracking
Once your order is shipped, a tracking link will be shared via:
Email
SMS / WhatsApp (if applicable)
5. Wrong Address / Non-Delivery
If the address provided is incorrect, incomplete, or unreachable, delivery may fail. In such cases:
Re-delivery charges may apply.
Refunds may not be applicable for undelivered orders due to incorrect address.
6. Damaged or Tampered Packages
If your package appears tampered or damaged:
Do not accept delivery
Inform us immediately with photos at support@toddlersbuddy.in